The prices displayed on the Devergo Webshop website include the statutory Value Added Tax ( VAT in the followings)but not include the delivery charge.The VAT is 27% of the regular price.
The delivery fee adds up to your total automatically except when there is a free delivery promotion available.
The delivery charge depends on the weight of the parcel. If we are unable to deliver your order in full, according to any circumstances, and have to make more than one delivery, there is going to be no extra charge for the subsequent deliveries.
If you have proceeded your order on workdays until 12.00, and the good is available, your package is being given to delivery on the exact day. Orders proceeded on days that are not workday or orders arriving on weekend are being processed on the following workday.
In any case when the procession of the order is not possible our customer service will get in touch with you via telephone or email for additional check-up. The delivery is being proceeded on workdays between 8 o’clock and 17 o’clock, therefore we are pleased if you give an address where you are able to take over your package during daytime.
In case of the courier cannot deliver the package, he leaves a notification and tries to repeat the delivery in another appotintement.After two unsuccessful delivery attempt the package is being retaken to the Devergo Headquarters.
If the package is damaged, the costumer must take advantage that the goods are not damaged. In case the item purportedly got damaged on the behalf of Devergo, we guarantee a 14 days long change. In this case the courier must write a protocol of the case.
The delay of the delivery or the total miscarriage of the delivery the devergo.com website is not liable for.
Our logistic partner
The delivery is coordinated by the GLS General Logistics System Hungary Csomag-Logisztikai Ltd. between 8AM and 5 PM.You are going to receive an email confirmation about the delivery. The courier attempts to deliver the package twice.
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